idkyolo
About us

We aim to build technology that’s easy to understand and genuinely helps.

idkyolo is an independent technology company. We look for ordinary problems worth solving, and then we take them seriously.

Where this started

It started with an observation that is easy to make and apparently very hard to act on: most technology is built by people who are completely comfortable with technology. That is not really a criticism — it is a blind spot, and once you notice it you see it everywhere.

Settings buried four screens deep. Words that mean nothing outside an engineering team. A red badge that exists to pull you back rather than to tell you anything. Everyone has quietly learned to work around it, and somewhere along the way we all agreed to call that normal.

We think it is backwards. So we do the unglamorous version instead: pick an ordinary problem — the kind that turns up on a Tuesday rather than in a keynote — and give it more time than it strictly needs. Fewer things, more care.

The name

idk. yolo. The first is what people say when technology stops making sense. The second is a reminder that the hours you spend fighting a menu are hours you do not get back. The company is named after both — the problem, and the reason it is worth fixing.

How we build

Slow on purpose

Three steps, in this order. The middle one is where most of the work happens and where most of our ideas quietly die.

01

Watch someone real use it

Not a focus group, and not a colleague who already knows how it works. Someone with the actual thing in their hands, doing the actual task. Wherever they hesitate, that is the bug — even if the code is doing exactly what we told it to.

02

Take things out

The first version of anything we make is too complicated. Most of the work after that is removing, not adding, until only the part that earns its place is still there.

03

Keep at it

“Good enough to ship” is where a lot of technology stops. We would rather keep going — the older device, the worse conditions, the worst possible moment to be let down. We will not always get there, but that is what we are aiming at.

What we aim for

Our commitments

  • Plain English. In the product, in an email from us, and in anything we publish. If a sentence needs a glossary, we rewrite the sentence.
  • Respect for your time. We aim never to nag you, pester you, or hide the off switch. You should be able to put the thing down.
  • No tricks. We aim not to nudge people into choices they did not mean to make — not now, and not later when it would be convenient.
  • Straight answers. If something we made is not right, we would rather say so plainly than explain it away.
  • Care with your information. We think about it deliberately rather than by default: we ask for what a product actually needs, and we tell you plainly what happens to it.

Tell us what technology keeps getting wrong

The best ideas we have had came from someone describing an ordinary, irritating five minutes of their day. If you have one, we would genuinely like to hear it.